Senior Customer Service Quality Assurance Specialist
Coupang · Taipei, Taiwan
規劃並執行台灣客服品質保證與持續改善策略，涵蓋品質監控、校準、回饋、培訓及知識管理流程。; 分析客服工單、顧客回饋、品質稽核及營運數據，辨識影響顧客體驗與服務效率的趨勢、風險及根本原因。; 使用 Excel 獨立且快速建立儀表板、分析模型及臨時報表，支援緊急業務需求與管理決策。
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This posting is pulled directly from Coupang's own Greenhouse page and applying happens on their site, not here. Posted 2026-09-01; Skip The Boards re-checks every company's board regularly and removes listings that disappear from the source.
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